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Insightrackr Privacy Policy

Last Updated: 09/07/2024

Jupitar Technology Limited ("Insightrackr", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, and sharing of information. Should you have any inquiries, please contact us at support@insightrackr.com.

This Policy addresses the management of two distinct categories of information:

  1. Information collected in the course of providing our services, including personal data furnished by Insightrackr's clients and business partners for the purpose of establishing necessary communication. Within the scope of the Insightrackr's services, individuals referenced in this context are collectively referred to as "User," "You," or "Your"; the technology, platform and services offered by Insightrackr in this context are collectively referred to as the "Insightrackr Service".

  2. Information gathered from visitors ("User," "You," or "Your") to the following websites, as delineated in this Policy: (i) our primary website located at www.insightrackr.com, or any other site where this Policy is displayed, and (ii) any website we operate to facilitate the provision of our services to our business partners or prospective clients (together with the primary website, the "Insightrackr Site").

This Policy constitutes an integral component of any agreement between You and Insightrackr. By accessing and utilizing the Insightrackr Service or the Insightrackr Site, You affirm that You have reviewed, comprehend, and consent to the terms set forth in this Policy. We encourage You to examine this Policy thoroughly prior to engaging with the Insightrackr Service or navigating the Insightrackr Site.

We are committed to continuous improvement and regularly review this Policy and our practices to enhance our procedures and align with the latest standards.

This Policy has been updated to ensure compliance with prevailing data protection legislation, including, but not limited to, the EU General Data Protection Regulation (GDPR), the United States' Children's Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Brazilian General Data Protection Law (Brazil's Lei Geral de Proteção de Dados Pessoais, LGPD), and the Personal Information Protection Law of the People's Republic of China (PIPL).

Privacy Policy of the Insightrackr Service

  1. Introduction

    This Policy delineates the principles and practices of Insightrackr with respect to the collection and use of information while (i) You engage with the Insightrackr Service, and (ii) during necessary business communications. Unless otherwise specified herein, Insightrackr assumes the role of Controller as defined under the General Data Protection Regulation (GDPR) in relation to the processing of Users' personal data in the context of providing the Insightrackr Service.

    We recognize the paramount importance of maintaining the confidentiality and integrity of Users' personal information, particularly within the digital landscape of today. With this in mind, we have crafted this Policy to be user-friendly and easily navigable, ensuring that our privacy protocols are transparent and comprehensible.

    Please be aware that the Insightrackr Service may contain links to third-party websites, applications, or other content not under our purview. We do not have control over the handling of a User's information by these third parties, and their privacy practices may not align with the provisions of this Policy.

  2. How We Collect User Information

    Insightrackr may obtain personal information about employees or representatives from You when You utilize the Insightrackr Service for the purpose of establishing necessary business contacts.

  3. Information We May Collect from Users

    In the course of delivering the Insightrackr Service to You, we may gather information such as names, job titles, email addresses, contact addresses, and the usernames and passwords that are used to access Insightrackr Service. Additionally, we may collect the IP addresses of individuals who access the Insightrackr Service on behalf of You.

    Sensitive Personal Information

    Sensitive Personal Information is defined as data that, if disclosed or misused, could readily result in the violation of an individual's dignity or endanger the personal or property safety of a natural person. The definition of sensitive personal information may differ according to the specific data protection laws that apply.

    We do not collect Sensitive Personal Information in the provision of the Insightrackr Service.

  4. How We Use User's Personal Information

    We use Your personal information for the following purposes:

    Types of Personal Information Purposes And Means of Processing
    All types of personal information as described in Section 3 of this Policy

    (1) To facilitate necessary business communications;

    (2) For marketing purposes, such as providing information about our products, services, and content that may be of interest to You via email. Should You decide at any point that You no longer wish to receive such communications, You can follow the unsubscribe instructions provided in any of the communications, or opt out by sending a request to support@insightrackr.com.

  5. The processing of Your personal information is predicated on Your consent. You retain the right to withdraw Your consent at any time.

  6. How We Share, Disclose, and Transmit User's Personal Information

    1. Sharing

      We will not share Your personal information without obtaining Your explicit consent.

      We will not transfer Your personal information to any third parties, except under the following circumstances:

      1. We will inform You in advance about the specifics of the transfer, including the type, purpose, manner, and scope of the personal information being transferred, and we will secure Your explicit consent for the transfer; and

      2. In the case of corporate restructuring events such as mergers, acquisitions, divestitures, dissolutions, or bankruptcy, we will notify You of the recipient's details and ensure that the recipient agrees to uphold the obligations of data processing. Should the recipient propose to change the original purposes or methods of processing, we will require them to seek Your additional consent.

    2. Public Disclosure

      We will not publicly disclose Your personal information without Your consent, except under the following circumstances:

      1. We will inform You about the details of the intended public disclosure, including the type, purpose, manner, and scope of the personal information, and we will obtain Your explicit consent prior to the disclosure; and

      2. When required by law, regulations, legal proceedings, litigation, or governmental authorities.

    3. International Transfers

      For Users located in the European Economic Area (EEA), Your personal information may be transferred to, or accessed by entities outside the EEA. We adhere to applicable legal requirements providing adequate protection for the transfer of personal information. Insightrackr has implemented the European Union's standard contractual clauses ("Model Contracts") to ensure the lawful transfer of Your personal information outside the EEA. You may request a copy of these Model Contracts by contacting us at support@insightrackr.com.

      For Users located in mainland China, the personal information we collect under this Policy will be stored within mainland China.

  7. Your Data Rights

    1. If You are located in the European Economic Area (EEA), You are entitled to the following rights (subject to certain limitations as provided by the GDPR):

      1. Request access to, rectification or erasure of Your personal information;

      2. Obtain restriction of processing or object to the processing of Your personal information; and

      3. Request that a copy of Your personal information be transferred to You or a third party in a structured, commonly used, and machine-readable format.

      Additionally, You have the right to lodge a complaint regarding the processing of Your personal information with Your local data protection authority in the EEA.

    2. If You are a resident of California in the United States, You have the right to request information about our collection and use of Your personal information over the past 12 months, including:

      1. The categories of personal information we have collected;

      2. The sources from which the personal information was collected;

      3. The business or commercial purpose for collecting, selling, or sharing the personal information;

      4. The categories of third parties with whom we have shared the personal information;

      5. The categories of personal information that we sold, shared or disclosed for a business purpose;

      6. The categories of third parties to whom the personal information was sold, shared or disclosed for a business purpose;

      7. Request a copy of the personal information collected about You in the past 12 months;

      8. Request the deletion of personal information we have collected from You; and

      9. Request correction of inaccuracies in Your personal information.

      You have the right to exercise these rights free from discrimination as prohibited by the CCPA. To exercise Your California privacy rights, please contact us at support@insightrackr.com.

      For clarification, we do not sell or share Your personal information as defined by the CCPA.

    3. If You are a resident of Virginia in the United States, You may exercise the following rights regarding Your personal information:

      1. Confirm whether we are processing Your personal information and access that information;

      2. Correct inaccuracies in Your personal information;

      3. Delete Your personal information;

      4. Obtain a copy of the personal information You have provided to us;

      5. Opt out of processing Your personal information for purposes of targeted advertising, the sale of personal information, or profiling with significant legal or similar effects.

      As stipulated by the VCDPA, You have the right to exercise these rights without discrimination.

      You may exercise Your rights by contacting us at support@insightrackr.com. Should You provide insufficient information for us to respond effectively when exercising Your rights, we may be unable to fulfill Your request. If You have any disputes regarding such denial, You may contact us at support@insightrackr.com.

      For clarification, we do not sell Your personal information as defined by the CCPA or use Your personal information for targeted advertising or profiling.

    4. For residents of mainland China, unless otherwise stipulated by applicable laws and regulations, You may exercise the following rights:

      1. Inquire about, make decisions on, restrict, or refuse the processing of Your personal information;

      2. Access or copy Your personal information;

      3. Request the transfer of Your personal information to a designated processor;

      4. Correct inaccuracies in Your personal information;

      5. Request the deletion of Your personal information under certain conditions, such as (i) when the processing purpose has been fulfilled or is no longer necessary; (ii) when Insightrackr ceases to provide services, or when the retention period has expired; (iii) You withdraw Your consent; (iv) if Insightrackr violates applicable laws or this Policy, or under other conditions specified by law. If technical difficulties prevent deletion, Insightrackr will cease processing except for storage and necessary security measures;

      6. Request an explanation of this Policy.

      To exercise these rights, you may contact us at support@insightrackr.com.

  8. Security of User's Personal Information

    We prioritize the security of Users' personal information and employ rigorous safeguards to protect data from unauthorized access, use, disclosure, or destruction. Our security measures include physical, technical, and administrative protocols that comply with applicable laws and industry standards. For instance, we utilize firewalls, encryption technologies, and automated software designed to thwart fraud and identity theft. Our data is stored in centers that provide robust security measures for user information. Physical access is stringently regulated at both the perimeter and building entry points by our personnel, who employ video surveillance and other electronic methods.

    We are committed to establishing a dedicated security team, a comprehensive security management system, and a robust data security process to ensure the protection of Your personal information. We enforce a stringent data use and access policy to guarantee that only authorized personnel can access Your personal information, and we perform security and technology audits as necessary. In addition, we have developed emergency response plans that we activate promptly in the event of a user information security incident to mitigate the spread and consequences of such incidents. Should a user information security incident (such as a data leak or loss) occur, we will inform You promptly in accordance with legal and regulatory requirements.

    We retain Your personal information only for as long as is necessary, based on the following criteria: (i) the duration needed to provide Insightrackr Services; (ii) the type of personal data collected; and (iii) any legal, contractual, or similar obligations to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be kept for litigation or dispute resolution purposes).

  9. Protection for Minors

    Insightrackr Services are not intended for minors. We require You to refrain from supplying us with the personal information of minors. If a user is considered a minor under applicable law, it is essential that such user's personal information is collected and provided to Insightrackr by You only after the minor and their parent or guardian have reviewed this Policy together, with the guidance and oversight of the parent or guardian, and have given their consent for the processing of the minor's personal information.

    In the event that we become aware of the collection of a minor's personal information without the verifiable consent of a parent or guardian, we will take steps to promptly delete such information.

    If You are a parent or guardian of a minor and have any concerns regarding the protection of minors, please reach out to us through the email provided in this Policy. Should You discover that Your child has supplied us with information without Your consent, please contact us immediately, and we will take reasonable measures to ensure that such information is removed from our records.

  10. Contact Us

    Should You have any questions or concerns, You can reach our Data Protection Officer (DPO) by sending a written request to support@insightrackr.com.

Privacy Policy of the Insightrackr Website

  1. Introduction

    This Policy for the Insightrackr Website governs the collection and use of information during Your visit and interaction with the Insightrackr Site. In accordance with the General Data Protection Regulation (GDPR), Insightrackr acts as the Controller of Your personal information.

    Additionally, the Insightrackr Site employs cookies to gather and process Your personal information, as elaborated in Section 9 of this Policy and our Cookies Policy.

  2. Information We Collect

    While You navigate the Insightrackr Site, we may collect the following types of information:

    1. Personal information You provide voluntarily including names, email addresses, addresses, telephone numbers, company names, industry types, job titles, account login details, registration sources, and versions, along with other related information; and

    2. Other personal information including Your IP address and browsing data.

      If You provide us with personal information belonging to someone else, You must ensure that You have informed them about the contents of this Policy and obtained their consent to share their information.

  3. How We Use User's Personal Information

    We use Your personal information for the purposes outlined below:

    Types of Personal Information Purposes and Means of Processing
    As described in Section 2(a)

    (1)To deliver Insightrackr's Services and information;

    (2)To register You for events or training;

    (3)To respond to your enquiries;

    (4)To periodically send You information about our products, services, and content that may interest You via email (You may opt-out of such communications at any time by following the unsubscribe instructions in any email or by requesting to be opted out via email at support@insightrackr.com)
    As described in Section 2(b)

    (1)For business administration, including statistical analysis;

    (2)To enhance the Insightrackr Site by understanding its user demographics.

  4. The processing of Your personal information is predicated on Your consent. You have the right to withdraw Your consent at any time.

  5. How We Share, Disclose, and Transmit User's Personal Information

    1. Sharing

      We will not share Your personal information without obtaining Your explicit consent.

      We will not transfer Your personal information to any third parties, except under the following circumstances:

      1. We will inform You in advance about the specifics of the transfer, including the type, purpose, manner, and scope of the personal information being transferred, and we will secure Your explicit consent for the transfer; and

      2. In the case of corporate restructuring events such as mergers, acquisitions, divestitures, dissolutions, or bankruptcy, we will notify You of the recipient's details and ensure that the recipient agrees to uphold the obligations of data processing. Should the recipient propose to change the original purposes or methods of processing, we will require them to seek Your additional consent.

    2. Public Disclosure

      We will not publicly disclose Your personal information without Your consent, except under the following circumstances:

      1. We will inform You about the details of the intended public disclosure, including the type, purpose, manner, and scope of the personal information, and we will obtain Your explicit consent prior to the disclosure; and

      2. When required by law, regulations, legal proceedings, litigation, or governmental authorities.

    3. International Transfers

      For Users located in the European Economic Area (EEA), Your personal information may be transferred to, or accessed by entities outside the EEA. We adhere to applicable legal requirements providing adequate protection for the transfer of personal information. Insightrackr has implemented the European Union's standard contractual clauses ("Model Contracts") to ensure the lawful transfer of Your personal information outside the EEA. You may request a copy of these Model Contracts by contacting us at support@insightrackr.com.

      For Users located in mainland China, the personal information we collect under this Policy will be stored within mainland China.

  6. Your Data Rights

    1. If You are located in the European Economic Area (EEA), You are entitled to the following rights (subject to certain limitations as provided by the GDPR):

      1. Request access to, rectification or erasure of Your personal information;

      2. Obtain restriction of processing or object to the processing of Your personal information; and

      3. Request that a copy of Your personal information be transferred to You or a third party in a structured, commonly used, and machine-readable format.

      Additionally, You have the right to lodge a complaint regarding the processing of Your personal information with Your local data protection authority in the EEA.

    2. If You are a resident of California in the United States, You have the right to request information about our collection and use of Your personal information over the past 12 months, including:

      1. The categories of personal information we have collected;

      2. The sources from which the personal information was collected;

      3. The business or commercial purpose for collecting, selling, or sharing the personal information;

      4. The categories of third parties with whom we have shared the personal information;

      5. The categories of personal information that we sold, shared or disclosed for a business purpose;

      6. The categories of third parties to whom the personal information was sold, shared or disclosed for a business purpose;

      7. Request a copy of the personal information collected about You in the past 12 months;

      8. Request the deletion of personal information we have collected from You;

      9. Request correction of inaccuracies in Your personal information.

      You have the right to exercise these rights free from discrimination as prohibited by the CCPA. To exercise Your California privacy rights, please contact us at support@insightrackr.com.

      For clarification, we do not sell or share Your personal information as defined by the CCPA.

    3. If You are a resident of Virginia in the United States, You may exercise the following rights regarding Your personal information:

      1. Confirm whether we are processing Your personal information and access that information;

      2. Correct inaccuracies in Your personal information;

      3. Delete Your personal information;

      4. Obtain a copy of the personal information You have provided to us;

      5. Opt out of processing Your personal information for purposes of targeted advertising, the sale of personal information, or profiling with significant legal or similar effects.

      As stipulated by the VCDPA, You have the right to exercise these rights without discrimination.

      You may exercise Your rights by contacting us at support@insightrackr.com. Should You provide insufficient information for us to respond effectively when exercising Your rights, we may be unable to fulfill Your request. If You have any disputes regarding such denial, You may contact us at support@insightrackr.com.

      For clarification, we do not sell Your personal information as defined by the CCPA or use Your personal information for targeted advertising or profiling.

    4. For residents of mainland China, unless otherwise stipulated by applicable laws and regulations, You may exercise the following rights:

      1. Inquire about, make decisions on, restrict, or refuse the processing of Your personal information;

      2. Access or copy Your personal information;

      3. Request the transfer of Your personal information to a designated processor;

      4. Correct inaccuracies in Your personal information;

      5. Request the deletion of Your personal information under certain conditions, such as (i) when the processing purpose has been fulfilled or is no longer necessary; (ii) when Insightrackr ceases to provide services, or when the retention period has expired; (iii) You withdraw Your consent; (iv) if Insightrackr violates applicable laws or this Policy, or under other conditions specified by law. If technical difficulties prevent deletion, Insightrackr will cease processing except for storage and necessary security measures;

      6. Request an explanation of this Policy.

      To exercise these rights, you may contact us at support@insightrackr.com.

  7. Security of User's Personal Information

    The security of Users' personal information is of paramount importance to us, and we employ stringent measures to protect our data from unauthorized access, use, disclosure, or destruction. We have implemented comprehensive physical, technical, and administrative security measures that adhere to applicable laws and industry standards. For example, we utilize firewalls, encryption technology, and other automated software specifically designed to guard against fraud and identity theft. Our data is stored exclusively in centers that provide a high level of security for user information. Physical access to these data centers is rigorously controlled at both the perimeter and building entry points by our staff, who use video surveillance and other electronic means to enhance security.

    We are committed to establishing a dedicated security team, a robust security management system, and a stringent data security process to protect the security of Your personal information. We enforce a strict data use and access policy to ensure that only authorized personnel can access Your personal information, and we conduct security audits of our data and technology as needed. We have also developed emergency response plans that we activate immediately in the event of a user information security incident to prevent the spread and mitigate the consequences of such incidents. Should a user information security incident (such as data leakage or loss) occur, we will inform You promptly in accordance with legal and regulatory requirements.

    We retain Your personal information only for as long as is necessary, based on the following criteria: (i) the duration needed to provide services and conduct business operations; (ii) the type of personal data collected; and (iii) any legal, contractual, or similar obligations to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be kept for litigation or dispute resolution purposes).

  8. Protection for Minors

    Insightrackr Services are not intended for minors. We require You to refrain from supplying us with the personal information of minors. If a user is considered a minor under applicable law, it is essential that such user's personal information is collected and provided to Insightrackr by You only after the minor and their parent or guardian have reviewed this Policy together, with the guidance and oversight of the parent or guardian, and have given their consent for the processing of the minor's personal information.

    In the event that we become aware of the collection of a minor's personal information without the verifiable consent of a parent or guardian, we will take steps to promptly delete such information.

    If You are a parent or guardian of a minor and have any concerns regarding the protection of minors, please reach out to us through the email provided in this Policy. Should You discover that Your child has supplied us with information without Your consent, please contact us immediately, and we will take reasonable measures to ensure that such information is removed from our records.

  9. Use Of Cookies And Other Tracking Technologies

    Insightrackr uses cookies or similar technologies (collectively referred to as "Cookies") to gather certain information about You when You visit Insightrackr Site. For more detailed information, please consult our Cookies Policy.

  10. Outside Sites And Linking

    The Insightrackr Site may feature links to other websites on the Internet that are owned or operated by third-party vendors and other third parties (referred to as "Outside Sites"). Insightrackr is not responsible for the availability of, or the content provided on or through, any Outside Site, including any webcasting or other forms of transmission received from any Outside Sites. If You have any concerns regarding such links or the content located on such Outside Sites, You should contact the site administrator or Webmaster for those Outside Sites. Insightrackr permits certain third-party links to the homepage of its site, provided that Insightrackr is notified of such links and does not object to them. Insightrackr reserves the right to revoke any consent to any linkage at any time, including linkages to the homepage. The inclusion of Outside Sites is for Your convenience only and does not imply endorsement by Insightrackr.

  11. All content on the Insightrackr Site, including design, text, graphics, images, logos, buttons, icons, interfaces, audio and video clips, and the arrangement thereof, is the exclusive property of Insightrackr or its respective content providers and is protected by the applicable copyright laws. The software used on the Insightrackr Site is owned by Insightrackr or its software suppliers and is also protected by the applicable copyright laws and treaties. Users of the Insightrackr Site are prohibited from transmitting or posting any information to the Insightrackr Site that infringes on the copyright or other intellectual property rights of others.

  12. Trademarks

    All trademarks, service marks, and trade names used on the Insightrackr Site (collectively referred to as the "Marks") are owned exclusively by Insightrackr. The Marks may not be used in association with any product or service that is not an Insightrackr product or service, in any way that is likely to cause confusion among customers, or in any manner that disparages or discredits Insightrackr.

  13. Prohibition

    Insightrackr strictly prohibits any conduct that, in its sole discretion, restricts or inhibits anyone else from using or enjoying the Insightrackr Site. You agree to use the Insightrackr Site solely for lawful purposes and in compliance with this Policy. You are prohibited from posting on the Insightrackr Site or transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material that promotes conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

  14. Termination of Usage

    Insightrackr reserves the right, without any liability to You, to terminate or suspend Your access to all or part of the Insightrackr Site, without notice, for any conduct that Insightrackr, in its sole discretion, believes violates any applicable law or this Policy, or is harmful to the interests of another user, a third-party, a merchant, a sponsor, a licensor, a service provider, or the Insightrackr Site.

    As the Internet and its technologies are continually evolving, this Policy may be updated occasionally. All revisions will be posted on the Insightrackr website at www.insightrackr.com.

  15. Contact Us

    For any questions or concerns, or to contact our Data Protection Officer (DPO), please send a written request to support@insightrackr.com.